Privacy policy
1. Introduction
Golden Lotus Villas (“Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, goldenlotusvillas.com, book a stay with us, or interact with us in any other way. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide Directly:
● Booking Information: When you book a stay at our villas, we may collect your name, contact information, payment details, and other booking-related information.
● Communication Data: If you contact us with questions or concerns, we may collect your name, email address, phone number, and the content of your communication.
2.2 Information We Collect Automatically:
● Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our website and store certain information. This may include your IP address, browser type, browsing patterns, and other similar information.
● Log Data: Our servers automatically collect information when you access or use our website, such as your IP address, browser type, operating system, the pages you visit, and the time spent on those pages.
3. How We Use Your Information
We may use the information we collect from you for various purposes, including:
● To process and manage your bookings.
● To communicate with you, including sending booking confirmations, updates, and promotional materials (if you have opted in to receive them).
● To improve our website, services, and customer experience.
● To comply with legal obligations and protect our rights and interests.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:
● Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, customer service, and marketing.
● Legal Compliance: We may disclose your information to law enforcement, regulatory agencies, or other authorities if required by law or in response to a legal request.
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
5. Data Security
We take the security of your personal information seriously and use reasonable technical, administrative, and physical safeguards to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
● Access: You have the right to request access to the personal information we hold about you.
● Correction: You have the right to request that we correct any inaccuracies in your personal information.
● Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
● Opt-Out: You have the right to opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at goldenlotusvillas@gmail.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing them with your personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Golden Lotus Villas
goldenlotusvillas@gmail.com
